I recently won a 2006 suzuki katana on ebay motors. The seller assured 100% satisfaction. The bike was described as "road ready, fluids checked, recently serviced, and cosmetic flaws are pictured" Well the bike is not road ready it has broken turn signals and will not pass inspection until I PAY to fix it. This was not shown/visible in their "pictures". Fluids checked... I recieved the motorcycle with NO OIL or BREAK FLUID, and the small amount of gas it had was mud brown!! When I asked why I didnt get a response. The bike is said to have been recently serviced... The whole chain has rust on it.. the oil filter has caked on mud and grease on the outside of it and doesnt show any signs of being "recently serviced". The cosmetic flaws... now some were pictured yet the pictures look way better than the bike.. When I emailed them prior to auction end asking info they told me look at pictures. The bike appears to have been in several accidents with scrapes digs and scratches everywhere. I did not recieve my title or temporary tags for the bike (like they promised to). I finally recieve the title 33 days after the end of the auction. The title does not match the bike neither does the bill of sale. I will not be signing the bill of sale.. The bill of sale and title says its a black bike.. the bike is pink, it was advertised as pink sold as pink and arrived pink. The title and bill of sale also say its a 6sx750, it is a GSX750F Katana.. now I need to pay to fix a title they screwed up. If that is not bad enough they advertised the motorcycle in the auction as having a "clear title" Well.... They didnt even have a title for the vehicle until August 7th 2009. The auction ended July 13th 2009. I reported the issue I was having to ebays buyer protection what a joke more like SELLER PROTECTION. I told them I was unhappy with the condition of the bike and it was not as described, and at that point in time I still hadnt recieved a title. The seller(s) told me, my father, the conflict resolution guy they were going to give me a full refund and have the bike sent back to them, on the condition I changed my negative feedback about them to say good things. I agreed to fix my feedback for the refund cause hey $4500.00 is $4500.00. Well they agreed to this then "changed their mind" (Ebays buyer protection can't do anything about it cause "it isnt in writing") And the seller still expects me to change my feedback for a mere $800.00. I don't think so. I say they because the seller is listed as Robert Wilson, but his son Brandon Wilson is the one that seems to do all the negotiating. It is my hope that other buyers do not fall victim to their feedback rating of 97.3% (now 95.7% since they don't care about making the customer happy or keeping their word) because i beleive i am not the only buyer whom had an issue, and i think they pressured past unhappy customers to change the feedback to make them look good, in exchange for a "full refund" or a small pathetic bribe like what was offered to me. They would not answer my calls. They do not respond to emails, i do not have a paper trail at all on these guys. They prefer to "do their business over the phone (their phones arent even land lines all are cell phones) ". Do not fall victim to these sub-par sellers with "good feedback" They do not care about their customers and do not (or at least for me) did not accurately describe the item. They do not stand behind their sales or products and are only out to make themselves look good. And dont rely on ebay to bail you out their only looking out for number one as well. Ebay wont handle issues on ebay motors they pay an outside company (Auction Insurance Agency) to handle the problems. And pay pal forget it pay pal wont cover issues with Vehicles. So no one will help you, so if you decide to buy on ebay motors if you cant check it out in person dont do it, because you may end up like me with a deal thats "too good to be true". Ebay's auction insurace agency, also doesnt care about accuracey of descriptions on ebay motors, so apparently you could put up a picture of a brand new car and really sell a piece of crap because they do not care and wont help out the buyer (the photos posted and the actual condition of the vehicle isn't important to them). They bail out the seller to come to an "agreement" with the buyer because in their eyes helping out the buyer costs them too much money. i will NEVER buy from ebay motors again and i suggest you out there in ebay land NEVER BUY FROM "HAWGTOWNCYCLESGALORE" or purchase from sellers that go by the name of "Robert Wilson, or Brandon Wilson" Buyer Beware: Paypal doesnt offer buyer protection on vehicles. Ebay themselves do not deal with ebay motors issues. Auction Insurance Agency in my case was not out to help the buyer they were out to do whatever is "cheaper" for them. Read what is covered by the "Vehicle Protection Program" they claim body is protected yet the paint *which i always thought was part of the body, according to them it isnt*.
Orignal From: Bad seller lurking on ebay motors
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