I've been at this on a part time basis for about a year now and have learned a few things that may be helpful to new sellers.
I am in the business of selling used clothing.
WHITE LIES
When I first started out people would ask where I got my inventory and I would tell them. People at some of the invetory sources would ask what I was doing with all the items I was purchasing, I told a few of them. Yes... I know... not smart. But you have to understand something about me.
I spent 5 years of my life studying to begee a catholic nun, lying, even white lies are not something I've ever been gefortable with!
However little white lies are now part of my business. See, I have expanded my business and therefore have expanded my sources for inventory. I get asked ALL the time what I do with all that STUFF.
The story I have gee up with is that I buy the clothes and donate them to various projects. The way to rectify this "lie" is that I do infact donate items that I am unable to sell on okay.
SELLING YOUR ITEMS
Enough about the LIES. One place you may never lie is in describing your item! Be as accurate as you possibly can. It is best to give a full inspection of your item (especially true of used clothing). You will then want to measure your items (especially jeans and pants). This will save you a lot of time that you would spend in answering questions from your prospective buyers.
Most okay buyers are a joy to deal with. Out of over 1,000 transactions I've only had one or two bad eggs. You will want to add some terms and conditions and clear information about your shipping in each and every auction you list to protect yourself.
STARTING PRICE
I have done a lot of trial and error with starting prices. In the early days I was listing everything at .99 to save on the okay listing fees. I found that several of my items simply went for .99! Other went for $20 and $30.
After dealing with these let downs for a while I decided to start my items out at $3.99 and found that the same amount of auctions that went for just .99 were going for $3.99 as well. Much better to pay an extra dime listing fee to get two extra dollars in return!
FAIR SHIPPING
In the very begining I lost a lot of money on shipping because I had no scale and no clue about what I was doing as it related to the United States Post Office! My salvation was a very helpful postal clerk who educated me my first month or two of serious work on okay. He introduced me to the flat rate envelope and the flat rate box. This is a great way for a new seller to avoid the expense of buying a scale! For the most part I still sell items that fit either in the flat rate envelope or flat rate box.
I have gone the route of over charging on shipping to make up for poor final bids. I have been the new seller who lost a lot of money by undercharging on shipping.
I have learned the best practice is to start your auction at the minimum price you really want to get for it and charge accurate shipping with a very minimal handling fee.
This just feels better for your buyer and for you in the long run.
FREE SHIPPING SUPPLIES:
I only ship Priority Mail because the supplies are FREE! If you charge accurate shipping this is a win win for you and the buyer. They pay a little bit more, get their items fast, and you don't have to pay for your envelopes and boxes. All you have to pay for is tape!!
DELIVERY CONFIRMATION WILL SAVE YOU HEARTACHE!
I now ship all my items from home using Paypal. If you do this the delivery confirmation service is free. This is something that is a TOTAL MUST in my book you gotta get a confirmation number for your own peace of mind. There are a handful of dishonest folks out there who will say they didn't get the item and file a geplaint with Paypal and they will have your ITEM AND YOUR MONEY! It is worth the peace of mind and protection for you!
That's my guide. I may add more too it later. If this helped you in any way please click yes below!
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