Jillian leather Buffalo Leather

My wife recently purchased a jacket and chaps set from Jillian Leather for me:
Jillian Leather
She thought she would get a good deal on leather and have me protected on my motorcycle at a fraction of the cost. We knew going into this that it was patchwork but what we didn't know was how poor the quality was.
Out of thebox the fit was very poor with the liner's zipper sitting oddly and chaffing my neck. Even after 2 weeks worth of wear I could not get the jacket to fit properly. The leather started loosing colour immediatly in wear areas such as the belt and after only a week of this I had had enough. I emailed the gepany with my geplaints.
Now here is the kicker. It seems to me they only answer their email once a week. After numerous emails I would only receive a response on Fridays. If you don't believe me try it a few times yourself. I asked them how to return the item and here is the response to my emails.
In the first I asked how to retun an item:
Be sure all tags are attached and in the packing it came in. Send a note in the box requesting refund. your refund will be purchase price minus a restocking fee and half shipping. Check out our return policy on the auction page.
In the second I asked what would happen if I did not have the original package of tags:
If the tags are not attached an it's more than 15 days we will not receive the merchandise back. Thanks
Well as you can imagine my 15 days were up at this point as I started a week late and they only answer their emails weekly. Honestly my issue is not with the item, although it is junk. but with their return policy of "guarantee." it is a policy that is designed to fail.
So my wife is out the money on a useless set of leathers. The same old addage applies Buyer Beware. So if you want leathers absolutely do not buy form Jillian Distributors.
ps: I recently purchased a new set of leathers from Jafrum. Much better quality. Now I am riding safe.